Frequently Asked Questions

Your guide to shopping with D.I.D fashion

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a process.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

D.I.D is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to minimize our environmental footprint.